Privacy Policy

Who we are

https://yasasinergi.com

we are e-commerce platform for furniture and have workshop at Yogyakarta.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Fequently Ask And Question

1. What is Yasasinergi.com?
Yasasinergi.com is your friendly online store for all things furniture! We offer a wide variety of stylish and affordable furniture pieces to help you create the perfect space in your home or office.

2. How do I place an order?
Placing an order is super easy! Just browse our collection, add your favorite items to the cart, and follow the checkout process. You can pay securely using various payment options.

3. What payment methods do you accept?
We accept major credit cards, debit cards, and popular online payment platforms. Check our payment section during checkout for the full list of options!

4. Can I track my order?
Absolutely! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use that number to follow your furniture’s journey right to your doorstep!

5. What is your return policy?
We want you to love what you buy! If you’re not completely satisfied, you can return items within 30 days of receiving your order. Just make sure the items are in their original condition. Check our returns page for more details.

6. Do you offer assembly services?
While we don’t provide assembly services, many of our products come with easy-to-follow instructions. Plus, our customer service team is always here to help if you have any questions!

7. How long will it take for my furniture to arrive?
Delivery times vary depending on your location and the items you’ve ordered. Typically, you can expect your furniture to arrive within 5-10 business days. We’ll keep you updated with shipping notifications!

8. Are the colors and sizes of the furniture accurate on your website?
We do our best to provide accurate images and descriptions, but colors may vary slightly due to different monitor settings. Be sure to check the product dimensions to ensure a perfect fit in your space!

9. Do you have a showroom?
Currently, Yasasinergi.com is an online-only store, so no physical showroom. However, our website is packed with high-quality images and detailed descriptions to help you visualize your new furniture!

10. How can I contact customer service?
Got questions? We’re here for you! You can reach our customer service team via email or through our contact form on the website. We aim to respond to all inquiries within 24 hours!

Feel free to reach out if you have any other questions. Happy shopping at Yasasinergi.com!

Terms And Condiition

Terms and Conditions

Last updated: February 01, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Country refers to: Indonesia
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CV Abiyasa Sinergi Sejahtera, Komplek Pertamina, Jln Jambu Dersono Blok N7, Purwomartani, Kalasan, Sleman, Yogyakarta 55571.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Service refers to the Website.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to yasa sinergi, accessible from https://yasasinergi.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By phone number: +62-851-830-760-70

Refund & Return

Return and Refund Policy

Last updated: March 12, 2025

Thank you for shopping at yasasinergi. We are committed to providing a safe and transparent shopping experience. This policy explains the conditions for returns and refunds, as well as the process to follow.

1. Interpretation and Definitions

Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of singular or plural usage.

Definitions

Company (“We”, “Us”, “Our”) refers to CV. Abiyasa Sinergi Sejahtera, Komplek Pertamina, Jln Jambu Dersono Blok N7, Purwomartani, Kalasan, Sleman, Yogyakarta 55571.
Goods refer to items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to yasasinergi, accessible from https://yasasinergi.com/.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

2. Refund Eligibility

A refund request will be accepted if it meets one of the following conditions:

Technical Errors in Transactions:
- The payment was processed more than once (double payment).
- A system error caused the customer to be charged an incorrect amount.
Unavailable Product or Service:
- The ordered item is out of stock or unavailable after payment has been made.
- The ordered service cannot be provided by the merchant.
Fraud or Unauthorized Transactions:
- There is evidence that the transaction was made without authorization or that customer payment details were misused.

Note: Refund requests must be submitted within 7 days of the transaction and must be accompanied by valid proof.

3. When Refunds Are Not Applicable

A refund request will not be accepted under the following conditions:

The customer made an error, such as entering the wrong payment amount or changing their mind after completing the transaction.
The product or service has been received in accordance with the order.
The customer is unable to provide valid proof regarding claims of product or service non-conformity.
The transaction violates our service policies or terms & conditions.

Note:

Funds held by payment gateway are entirely the company’s responsibility, not the customer’s. In cases where funds are held, we will still process refunds using our internal company funds without burdening the customer. However, in case of chargeback or other disputes initiated by the customer, the company reserves the right to adjust or deny the refund based on the policies of the payment gateway.
If there is evidence of scamming or abuse of payment links by the customer, the company will not be held responsible for any losses. The customer assumes full responsibility for interactions with third parties or suspicious links. We strongly advise customers to verify the authenticity of payment links to avoid such issues.

4. Return Policy

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason.

The deadline for cancelling an Order is 14 days from the date You received the Goods or when a third party appointed by You (not the carrier) takes possession of the delivered product.

To cancel an order, You must inform Us through:

Email: abiyasasinergi.2@gmail.com
Phone Number: +62-851-830-760-70
Mail: Komplek Pertamina, Jln Jambu Dersono Blok N7, Purwomartani, Kalasan, Sleman, Yogyakarta 55571

We will reimburse You no later than 14 days from the day we receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

To be eligible for a return, please ensure that:

The Goods were purchased within the last 14 days.
The Goods are in their original packaging.

The following Goods cannot be returned:

Custom-made or personalized Goods.
Goods that deteriorate rapidly or have an expired date.
Goods unsealed after delivery that are unsuitable for return due to health or hygiene reasons.
Goods that, after delivery, are inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above conditions. Only regular-priced Goods may be refunded; sale items cannot be refunded unless required by law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us at:

Return Address:
Komplek Pertamina, Jln Jambu Dersono Blok N7, Purwomartani, Kalasan, Sleman, Yogyakarta 55571

We recommend an insured and trackable mail service. We cannot issue a refund without actual receipt of the Goods or proof of received return delivery.

5. Refund Request Process

Submit a Request:
- Contact our customer service via email, WhatsApp, or call center, and provide proof of payment along with the reason for the refund request.
Verification:
- We will verify the request within 3-5 business days after receiving it.
Refund Decision:
- If approved, the amount will be returned to the original payment method within 5-10 business days.
- If denied, the customer will receive a notification with the reason for rejection.

6. Additional Notes

Refunds will only be processed to the original payment method used for the transaction.
Transaction fees already paid may not be refundable unless an error was caused by us or the payment gateway system.
If funds are held by the payment gateway, we will still process the refund to the customer without waiting for the funds to be released.

7. Gifts

If the Goods were marked as a gift when purchased and shipped directly to You, You will receive a gift credit for the value of the return. Once the returned product is received, a gift certificate will be sent to You.

If the Goods weren’t marked as a gift at the time of purchase, the refund will be sent to the original gift giver.

8. Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

Email: abiyasasinergi.2@gmail.com
Phone Number: +62-851-830-760-70
Address: Komplek Pertamina, Jln Jambu Dersono Blok N7, Purwomartani, Kalasan, Sleman, Yogyakarta 55571

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Privacy Policy , FAQ, Terms And Condition, Refund & Return